Privacy Policy

LUAN DUNG JOINT STOCK COMPANY Last updated: February 2, 2024 By agreeing to this Personal Data Privacy Policy (“Policy”), you consent to allow Luan Dung Joint Stock Company (hereinafter referred to as “We” or “Us”) to collect, use, process, and share your personal data (hereinafter referred to as “Data”) for the purposes and methods outlined in this Policy. If you wish to update, correct your information, or have any feedback, concerns, or complaints regarding this Policy, please contact us via the Contact Us section below.

I. OVERVIEW OF THE POLICY

We are committed to protecting your privacy and ensuring the security of your personal data when using our website or services. This Policy aims to:

Provide transparency regarding the purposes and methods of data collection and processing;
Clearly state the scope of usage and the parties granted access to your data;
Ensure your rights and responsibilities are upheld.

This Policy applies to all products and services of Luan Dung Joint Stock Company. However, in certain specific cases, we may adjust or add relevant terms. Any changes will be reflected in the “Last updated” date to keep you informed.

II. TYPES OF DATA – PURPOSES – DATA PROCESSING

1. Types of Data Collected

We may collect the following types of data from you:

Basic Personal Information: Full name, date of birth, gender, contact address, email, phone number, ID/Passport details.
Transaction Information: Products or services purchased, transaction dates, delivery address, and payment information.
Device Data: IP address, browsing history, cookies, and interactions on the website.

2. Purpose of Data Processing

Your data is collected and processed for the following purposes:

Transaction Support: To deliver requested products, services, warranty, maintenance, and handle complaints.
Service Improvement: Analyze user behavior, evaluate service performance, and personalize user experiences.
Marketing Activities: Send promotional offers, new product information via email, SMS, or other platforms (upon consent).

3. Data Sharing

We may share your data with the following entities:

Authorized Dealers and Partners: To deliver the requested services.
Government Authorities: When legally required.
Third-Party Service Providers: For technology support, payment processing, or data analysis.

III. DATA STORAGE AND SECURITY

We implement strict measures to ensure your data is secure:

System Security: Use firewalls, data encryption, and strict access controls.
Access Restriction: Only authorized personnel can access your data.
Retention Period: Data is stored for as long as necessary to fulfill its purpose or as required by law.

IV. YOUR RIGHTS AND RESPONSIBILITIES

You have the following rights regarding your personal data:

Access, modify, or request deletion of your personal information.
Object to the use of your data for marketing purposes.
Withdraw your consent for data usage (if previously granted).

V. CONTACT US

For any questions or requests regarding this Policy, please contact us:

Luan Dung Joint Stock Company
Address: No. 11, Alley 192/445 Le Trong Tan Street, Dinh Cong Ward, Hoang Mai District, Hanoi, Vietnam
Website: https://ldcom.vn/
Phone: +84 24 38628111

Thank you for trusting and using our services!